Privacy Policy

Effective Date: July 10, 2026

Welcome to Integra Roofing Supply (“Integra Roofing Supply,” “we,” “our,” or “us”). Your privacy is important to us, and we are committed to protecting the personal information you share with us through our website, https://integraroofingsupply.com/.

This Privacy Policy explains how we collect, use, disclose, protect, and retain your information when you visit our website, request a quote, contact us, communicate with us through WhatsApp, or otherwise interact with our business.

By accessing or using our website, you agree to the practices described in this Privacy Policy.

1. Who We Are

Integra Roofing Supply is a roofing materials supplier located in Charlotte, North Carolina, serving homeowners, contractors, builders, and commercial customers with roofing products and related services.

Our contact information is:

Integra Roofing Supply
6700 Orr Rd
Charlotte, NC 28213
United States

Email: info@integraroofingsupply.com

2. Information We Collect

We collect information in several ways depending on how you interact with our website.

Information You Provide

When you complete a contact form, request a quote, or otherwise communicate with us, we may collect information including:

Full name
Company name
Email address
Telephone number
Project address
City and State
Roofing project details
Products you are interested in
Preferred contact method
Any information you voluntarily include in your message

Providing this information is voluntary, but certain information may be necessary for us to respond to your request.

Quote Request Information

When submitting a quote request, we may collect additional information related to your roofing project, including:

Property type
Material preferences
Project specifications
Estimated quantities
Delivery requirements
Photos or supporting documentation if provided
Additional notes or instructions

This information allows us to prepare accurate estimates and provide product recommendations.

Communications

Whenever you contact us by:

Email
Website forms
WhatsApp
Telephone

we may keep records of those communications to respond to your requests, improve customer service, resolve disputes, maintain business records, and ensure quality of service.

3. Information Collected Automatically

Like most websites, we automatically collect certain technical information when you visit our website.

This may include:

IP address
Browser type
Device type
Operating system
Date and time of visit
Pages viewed
Referring website
Time spent on pages
Navigation patterns
General geographic region
Website performance information

This information does not generally identify you personally but helps us understand how visitors use our website.

4. Google Analytics

Our website uses Google Analytics to better understand visitor behavior and improve the user experience.

Google Analytics may collect information such as:

Pages visited
Session duration
Traffic sources
Browser information
Device information
Approximate location
User interactions

Google Analytics uses cookies and similar technologies.

You can learn more about how Google processes data by visiting:

https://policies.google.com/privacy

You may also opt out of Google Analytics through Google’s browser add-on.

5. Cookies

Our website uses cookies and similar technologies.

Cookies help us:

Improve website functionality
Remember preferences
Analyze website traffic
Improve website performance
Understand visitor behavior
Enhance user experience

Most web browsers allow you to refuse or delete cookies through browser settings.

Please note that disabling cookies may affect certain website functionality.

6. How We Use Your Information

We use your information to:

Respond to inquiries
Prepare quotes
Process quote requests
Recommend products
Improve customer service
Improve our website
Analyze website traffic
Maintain internal records
Prevent fraud
Protect website security
Comply with legal obligations
Communicate regarding products or services
Send customer service updates
Send promotional communications when permitted

7. Marketing Communications

If you provide your contact information, we may occasionally send you marketing communications regarding:

Roofing products
Product availability
Promotions
Discounts
New product releases
Seasonal offers
Industry updates
Company news

These communications are managed through our internal communication system.

Receiving promotional communications is voluntary.

You may opt out of marketing emails at any time by following the unsubscribe instructions included in the communication or by contacting us directly at:

info@integraroofingsupply.com

Opting out of promotional messages does not affect important communications related to quote requests, customer support, or existing business interactions.

8. WhatsApp Communications

Our website includes a WhatsApp button that redirects users to a conversation with our business.

If you choose to contact us using WhatsApp:

your communications are governed by WhatsApp’s own privacy practices in addition to this Privacy Policy;
information you provide may be retained as part of our customer service records;
we may use your messages to respond to inquiries, provide quotes, offer customer support, and maintain communication regarding your project.

We encourage users to review WhatsApp’s Privacy Policy before using this communication channel.

9. Contact Forms

Our website uses Contact Form 7 to allow visitors to communicate with us.

Information submitted through our forms is securely transmitted and stored within our website administration system and may also be delivered to our business email.

We use this information solely for legitimate business purposes including:

responding to inquiries;
preparing quotations;
providing requested information;
customer support;
maintaining communication regarding products or services.

10. Information Storage

Information submitted through our website may be stored:

within our WordPress website;
in secure business email accounts;
in our internal business records;
within our internal communication systems.

We maintain reasonable administrative, technical, and physical safeguards designed to protect this information against unauthorized access, disclosure, alteration, or destruction.

11. Sharing Information

We do not sell your personal information.

We do not rent your personal information.

We do not trade your personal information.

We may share information only when reasonably necessary with trusted service providers that assist us in operating our business, such as website hosting providers, technology providers, analytics providers, email service infrastructure, legal advisors, accounting professionals, or governmental authorities when required by law.

Each provider receives only the information reasonably necessary to perform its services.

12. Data Security

We implement commercially reasonable security measures designed to protect personal information.

These measures may include:

secure website technologies;
access controls;
password protection;
software updates;
security monitoring;
limited administrative access;
encrypted communications where appropriate.

Although we strive to protect your information, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

13. Data Retention

We retain personal information only for as long as reasonably necessary to:

provide requested services;
maintain customer records;
comply with legal obligations;
resolve disputes;
enforce agreements;
improve business operations.

Retention periods may vary depending on the nature of the information collected.

14. Your Choices

You may request to:

access your personal information;
correct inaccurate information;
update your information;
request deletion of your personal information, subject to legal and business requirements;
opt out of marketing communications;
inquire about how your information is being used.

Requests may be submitted by contacting us using the information provided at the end of this Privacy Policy.

15. Children’s Privacy

Our website is intended for individuals who are at least 18 years of age or who are using the website under the supervision of a parent or legal guardian.

We do not knowingly collect personal information from children under the age of 13.

If we become aware that personal information from a child has been collected without appropriate consent, we will take reasonable steps to delete such information.

16. Third-Party Websites

Our website may contain links to third-party websites.

We are not responsible for the privacy practices, content, or security of websites operated by third parties.

Users are encouraged to review the privacy policies of any external websites they visit.

17. Legal Compliance

We operate in the United States and make reasonable efforts to comply with applicable federal and North Carolina laws governing the protection of personal information, consumer privacy, electronic communications, and data security.

If legal requirements change, we may update our practices accordingly.

18. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time.

Changes become effective immediately upon publication on this page unless otherwise stated.

The “Effective Date” at the top of this document will indicate when the latest revision became effective.

We encourage visitors to review this page periodically.

19. Contact Us

If you have questions about this Privacy Policy, wish to exercise your privacy rights, request access to your personal information, request corrections, request deletion where applicable, or have concerns regarding how your information is handled, please contact us.

Integra Roofing Supply

6700 Orr Rd
Charlotte, NC 28213
United States